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Terms & Conditions

Please read these terms carefully before using our services or submitting any forms on this website.

Last updated: October 2026

1. Acceptance of Terms

By accessing this website or submitting any form (including the Contact Form), you agree to be bound by these Terms and Conditions. These terms apply to all clients, visitors, and users of Keypa’s services.

Keypa Tax is Keypa Tax Services, registered as a tax agent with the Tax Practitioners Board under registration number 26155754.

2. Services

Keypa Tax provides accounting, taxation, and business advisory services to individuals, businesses, and SMSF trustees. The scope of services will be agreed upon between Keypa Tax and the client prior to commencement of work.

We are a registered tax agent, not the Australian Taxation Office (ATO).

3. Client Authorisation

By nominating Keypa Tax as your registered tax agent and submitting any engagement form, you authorise Keypa Tax (Keypa Tax Services), Registered Tax Agent Number 26155754, to:

  • Communicate with the Australian Taxation Office, financial institutions, and other entities as required to assist with tax returns and compliance matters.
  • Act on your behalf in matters relating to your tax and accounting compliance, as agreed.

4. Your Responsibilities

You agree to:

  • Provide accurate and complete information to us
  • Keep your records for at least 5 years
  • Pay any amounts owing to the ATO by their due dates

We rely on the information you provide and are not responsible for errors or omissions arising from inaccurate or incomplete information.

5. Fees and Payment

We will confirm our fees before work begins. Unless agreed otherwise, invoices are payable within 14 days of issue. We may pause work while an account is overdue.

6. Cancellations and Refunds

You may cancel at any time by letting us know in writing. If you cancel before we begin work, no fee applies. If you cancel after work has begun, you pay only for the work completed up to that point. Fees are not refundable once a return or statement has been lodged.

7. General Advice Disclaimer

The information on this website is general in nature and does not take into account your personal objectives, financial situation, or needs. It is not personal tax, financial, or legal advice, so please seek advice for your circumstances before acting on it.

8. Limitation of Liability

To the maximum extent permitted by law, Keypa Tax shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or reliance on information provided on this website. Our liability is limited to the fees paid for the specific service giving rise to the claim.

9. Confidentiality

All information you provide to Keypa Tax is treated as confidential. We will not disclose your information to third parties without your consent, except as required by law or to government authorities as part of our professional obligations.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Complaints

Please email complaints to info@keypa.com.au. If you are not satisfied with our response, you may contact the Tax Practitioners Board.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: