Privacy Policy
Your trust is our most valuable asset. Learn how we protect and manage your information.
Last updated: October 2026
1. Introduction
Keypa Tax (Keypa Tax Services, ABN 15 159 263 761) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). This policy explains how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect information that is necessary for us to respond to you and provide our accounting and tax services. This may include:
- Details you send through our contact form: your name, email, phone number, and message
- Name, contact details, and date of birth
- Tax file number (TFN)
- Financial records and income information
- Business performance data
- Family and dependant information (for tax purposes)
- Bank account details
We also count visits to this website using privacy-friendly analytics that do not use cookies or identify you personally.
3. How We Use Your Information
Your information is used to:
- Respond to your enquiry
- Prepare income tax returns and financial statements
- Provide tax planning and business advice
- Communicate with the Australian Taxation Office on your behalf
- Maintain our internal business records in compliance with tax law
4. Data Security
Keypa Tax Services takes reasonable steps to ensure your sensitive data is protected from unauthorised access, loss, or misuse.
5. Record Retention
We keep client tax records for 7 years, as required by tax law. Enquiries that do not lead to an engagement are deleted once they are no longer needed.
6. Disclosure to Third Parties
We share your information only where required by law (for example, with the ATO), with your consent, or with service providers who help us run our practice and this website, such as our email and hosting providers. Some of these providers may store data outside Australia. We do not sell or trade your personal information.
7. Access and Correction
You can ask to access or correct the personal information we hold about you by emailing info@keypa.com.au. We will respond within 10 business days.
8. Complaints
If you have concerns about how we handle your information, please email info@keypa.com.au. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Contact Us
If you have any questions about this Privacy Policy or wish to access your personal information, please contact us:
- Email: info@keypa.com.au